Files Editor is a browser-based PDF editor and converter with tools for annotation, signing, merging, splitting, compression, redaction, OCR, and password protection.
Frequently Asked Questions
General
No. Files Editor is web-based and works from a modern browser.
Yes. Select Merge Documents, upload your files, arrange the order, and export the merged PDF.
Yes. Word, image, spreadsheet, presentation, and text files can be converted into PDF.
Use Organize Pages to add, remove, reorder, extract, and rotate pages.
Some free tools limit file size, features, privacy controls, support, or export quality.
Contact support from the contact page and include details about your document workflow.
Security & Account
Open the unsubscribe page or contact support with your account email.
The product highlights encrypted uploads, secure storage, and account-level security features.
Documents are handled by the service infrastructure for processing and storage during active workflows.
SSO sign-in is presented as a premium account feature.
Choose the password protection tool, upload a PDF, enter a password, and export the protected file.
Reach out to support with your account email and the issue you are seeing.
Subscription & Billing
Use the cancellation form or support contact channel.
Subscriptions renew automatically unless cancelled before renewal.
Charges can appear when an active plan, trial conversion, or renewal is associated with your account.
The statement descriptor can reference Files Editor or the billing partner.
Contact support and include the account email and charge date.
Premium access stops according to the cancellation and billing terms.
Trials typically unlock premium editing, conversion, and management tools for the trial period.
Plan changes are handled through account billing or support.
Payment information should be handled by secure payment processors.
Cards and common digital payment methods are typical checkout options.
Refund requests are reviewed according to the service terms.
Refund timing depends on the payment processor and bank.
Use the contact form for billing assistance.